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TRICARE Home Delivery Pharmacy Program

Prescription medications delivered right to you. TRICARE® Home Delivery Pharmacy Program provides a convenient way to get your medication. In fact, getting your maintenance medication1 is as easy as picking up your mail. Maintenance medications are those you take on a regular, ongoing basis for chronic, long-term conditions such as those used to control blood pressure.

Getting started with Home Delivery

It’s easy. Choose one of the options below that’s most convenient for you. It’s recommended that you have a 30-day supply of medication on hand while your first order is processed.

  • Online:If you’ve not yet registered with our site, click here to register. The one-time registration is quick and easy. Once you’ve registered, you can order refills, check order status, and much more.
  • Mobile app:If you have an existing prescription at a retail or a military pharmacy, you can transfer that prescription to Home Delivery using the Express Scripts mobile app. Simply download the app today for FREE by searching “Express Scripts” in your mobile app store and sign in to get started.
  • Mail:Fill out the Home Delivery Registration Form (PDF file) and then mail the form and your 90-day prescription to the address listed on the form.
  • ePrescribe:Ask your doctor to submit your prescription electronically (ePrescribe) to us. The secure network sends your prescription safely and quickly to Home Delivery. Express Scripts will process your prescription and mail it to you. If a copayment applies, you’ll receive an invoice in the mail.

    Your doctor can submit prescriptions directly to Express Scripts through the electronic medical record (EMR) to Express Scripts Home Delivery Pharmacy, 4600 North Hanley Road, St. Louis, MO 63134.
  • Phone:Call 877.363.1296 and have your prescription bottle ready. A patient care advocate will work with your doctor to transfer your maintenance medications to Home Delivery.

You’ll appreciate the convenience and peace of mind that comes with getting your maintenance medication delivered safely and securely right to you, even overseas2. There are many benefits of using Home Delivery.

It’s Cost-Effective

  • Saves you money compared to a retail pharmacy with up to a 90-day supply of your medication.
  • Standard shipping to the address of your choice is at no additional cost to you.
  • For those on specialty medication, get FREE support from our Specialty Medication Care Management Program.

It’s Convenient

  • Talk to a pharmacist 24 hours a day, 7 days a week.
  • Shipment options designed to deliver your medication when and where you need it.
  • If you choose automatic refills, you don’t have to worry about running out of medication or remembering to refill a prescription. Learn more.
  • Register online and easily manage your account.
  • Manage your medication, anytime, anywhere, through the FREE Express Scripts Mobile App. The app is compatible with most iPhone®, iPad®, Android™, Windows Phone®, Amazon and BlackBerry® mobile devices.

There are Multiple Checkpoints to Ensure Safety & Accuracy

  • Automated dispensing system ensures a high degree of accuracy.
  • Your medication history is checked for potentially harmful interactions.
  • Medications are delivered to you in a plain, secure weather-resistant pouch.
  • Advanced technology is used to ensure medications requiring extra protection are mailed out to withstand extreme temperatures.

Save money by using Home Delivery

You save money with Home Delivery compared to using a retail network pharmacy.

Medication is free for active duty members; copayments remain the same as the 2017 rates for dependent survivors of Active Duty Service Members and medically retired service members and their dependents. Active Duty is $0 copayment for formulary drugs. Chart does not include using non-network retail pharmacies and represents the TRICARE copayments effective as of February 1, 2018.

Using Home Delivery when you have Other Health Insurance (OHI)

In addition to TRICARE, many beneficiaries have additional insurance coverage, often through their employer, Medicare Part D, or another private insurance program. This is commonly referred to as other health insurance (OHI). If you have OHI with a prescription plan, you’re not eligible to use Home Delivery unless one of the following applies to you:

  • Your OHI does not cover pharmacy benefits.
  • Your medication is not covered by your OHI.
  • You’ve met your OHI’s benefit cap (i.e., you have met your benefit’s maximum coverage limit).

1Select brand name maintenance medications must be filled through Home Delivery or at a military pharmacy; does not apply to active duty service members or if you live outside the U.S. or U.S. territories. 2If you have an APO/FPO address or assigned to a U.S. Embassy or Consulate. Beneficiaries residing in Germany must use a military pharmacy or host nation pharmacy.

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